A Royal Leamington Spa business that has made a big splash on the local property lettings scene has swept the board at this year’s national Belvoir awards.
Led by irrepressible husband and wife team, John and Sue Warburton, staff at the Belvoir office in Denby Buildings, on Regent Grove, are celebrating winning a Gold Award for ‘Franchise of the Year’ plus the top award for ‘Innovation’ and a bronze ‘Group Contribution Award’ for work the couple put into raising the profile of Belvoir’s network of over 160 offices throughout the UK.
Presenting the triple honours, Belvoir Chairman and Chief Executive Officer, Mike Goddard, said: “This team’s submission was absolutely first class and the judging panel praised the ‘stand out’ appeal that John and Sue’s office manages to generate on a daily basis through a fun, clever and highly innovative approach to business.
“Whether looking after the standard residential letting needs of local landlord and investor clients, or providing suitable property for the local student market, each member of the team projects their personality and passion onto the job in hand.
“Their clients love them, not just for some of the wacky stunts they employ to get noticed and raise money for local charities, but also for the way they think outside the box, offering a wide range of ‘add on’ services to help manage each client’s individual property requirements.”
Masters of local marketing and publicity, John and Sue’s team all pull together to generate visual interest, awareness of their business, local newspaper headlines and a growing on-line following.
It all started with a mod ‘Tommy the Belvoir Vespa’ scooter complete with its front rack of mirrors, parked in reception. This was followed by ‘Betty the Belvoir Vespa’ and a VW campervan, adorned with faces of the team at its windows.
A fun, promotional video put together by members of the office team was an instant hit on You Tube and in the local student community. Dozens more initiatives, including giant billboards and a floating Belvoir branded ‘air board’ help to get the office noticed and also raise charitable funds.
After receiving their awards Sue said: “When we purchased our Belvoir business back in 2012 we wanted to make the statement: ‘Look out Leamington – here we are and here we come!’
“We believe in immersing ourselves in local community life and get involved in various sponsorships and support of local fashion shows; the Side by Side Theatre, and Warwick University’s Athletics and Cross Country Club, to name a few.”
“We find that adopting a fun approach to business – allowing each member of our tremendous team to shine through their own fabulous personalities – enables us to get the very best from clients, suppliers and anyone else we come into contact with, to help gain their trust.”
“Our customers are at the centre of everything we do,” adds John, “and we ensure that every one is treated with total respect. By listening carefully to their needs and offering them tailored property solutions we achieve the more serious side of success. In 2015 we won Silver at the prestigious national Negotiator awards, for ‘West Midlands Agency of the Year’- an accolade that both our clients and ourselves are very proud of.
“These latest honours are a fantastic tribute to our great team. Thank you!”
Mike Goddard added: “Last year Belvoir celebrated 20 years of continuous growth and success and just two weeks ago we were included in the London Stock Exchange Group list of Britain’s top 1000 ‘most inspirational’ companies.
“John, Sue and their team are the source of such inspiration and it’s great to recognise their continued commitment and dedication.”